Services

Services

Delivering real business value through a design strategy requires the successful combination of innovative product definition/design, talented, well-trained people, and an effective process that integrates User Experience, Product Management, Development and Marketing behind a common vision.  Some consulting engagements involve all three dimensions; most involve more than one.

Product

  • Creating a UX strategy consistent with the business plan
  • Competitive UX assessment
  • Designing innovative new experiences for both products and services
  • Deep brand articulation through interaction design (not just visuals)
  • Performance tuning code for improved usability
  • Visual creative direction
  • Applied game theory (gamification and more…)

People

  • Design literacy training for executives (framework for UX cost/benefit analysis plus knowing how to articulate your goals to “the creatives”)
  • Mentoring UX leaders on organizational models, globalization, communication, hiring and board room presence
  • Advanced interaction design training
  • UI architect coaching
  • Individual UX career path planning

Process

  • Design Thinking adoption
  • User Centered Design execution
  • Rapid prototyping tools and methods
  • Selecting appropriate usability and user research metrics and methods
  • Quantifying coolness, fun and delight
  • UI guideline and standards best practices
  • Usability cost justification

Expert Witness

  • Cases involving UX technology impact and value
  • Patent cases
  • Software service level agreements

Recent Posts

April 10, 2020 – Dan offered to give UX teams all over the world a free 75 minute (virtual) guest talk introducing the Semantic IxD method and how to apply it to design both accelerate the design process and deliver higher quality experiences for your users.  Over a dozen teams, universities and government labs have taken advantage of this offer.  It is good as long as the shelter in place orders are active.  Level up your UX team for free while offering an opportunity for them to come together as a community with one of the worlds leading UX experts.  If interested in scheduling a session for your UX team email dan@rcdoux.com.

Feb. 14, 2020 – Dan gave an invited guest lecture at the CMU HCI Institute’s spring seminar series.

Jan. 10, 2020 – Dan officially published UX MAGIC his new design textbook.  A webinar sponsored by the Interaction Design Foundation took place on Jan. 15th.  A Medium article titled The Magic of Semantic IxD summarizing the book appeared the following day.

October 29, 2019 –  Dan was the invited speaker for the Product Design Technical Interest Group at the Human Factors and Ergonomics Society annual meeting in Seattle.

Sept. 15, 2019 – Dan gave a keynote at the DMI Leadership Conference (Boston) on UX Strategy Mega-trends.

Dan received the 2019 ACM SigCHI Lifetime Practice award.  The ceremony took place at the Chi2019 conference held in Glasgow Scotland.  He gave his invited talk on “The Business of UX” to a large audience the following day.  Watch the recording on the SigCHI YouTube channel

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