Services

Services

Delivering real business value through a design strategy requires the successful combination of innovative product definition/design, talented, well-trained people, and an effective process that integrates User Experience, Product Management, Development and Marketing behind a common vision.  Some consulting engagements involve all three dimensions; most involve more than one.

Product

  • Creating a UX strategy consistent with the business plan
  • Competitive UX assessment
  • Designing innovative new experiences for both products and services
  • Deep brand articulation through interaction design (not just visuals)
  • Performance tuning code for improved usability
  • Visual creative direction
  • Applied game theory (gamification and more…)

People

  • Design literacy training for executives (framework for UX cost/benefit analysis plus knowing how to articulate your goals to “the creatives”)
  • Mentoring UX leaders on organizational models, globalization, communication, hiring and board room presence
  • Advanced interaction design training
  • UI architect coaching
  • Individual UX career path planning

Process

  • Design Thinking adoption
  • User Centered Design execution
  • Rapid prototyping tools and methods
  • Selecting appropriate usability and user research metrics and methods
  • Quantifying coolness, fun and delight
  • UI guideline and standards best practices
  • Usability cost justification

Expert Witness

  • Cases involving UX technology impact and value
  • Patent cases
  • Software service level agreements

Recent Posts

August 11th, 2022 – Dan delivered a reprise of his Interaction Design Foundation master class entitled Designing for and with Artificial Intelligence hosted by Rosenfeld Media’s Enterprise UX Community.  175 participants from around the world registered to attend.  If you missed this version Dan is making his 4th appearance in the SAP DesignBytes speaker series in September and will be covering a similar topic.  That talk will also be open to the public.

Mar. 24, 2022 – Dan delivered an Interaction Design Foundation hosted master class entitled Creating Actionable Personas.  1059 participants from around the world registered to attend.

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