Services
Delivering real business value through a design strategy requires the successful combination of innovative product definition/design, talented, well-trained people, and an effective process that integrates User Experience, Product Management, Development and Marketing behind a common vision. Some consulting engagements involve all three dimensions; most involve more than one.
Product
- Creating a UX strategy consistent with the business plan
- Competitive UX assessment
- Designing innovative new experiences for both products and services
- Deep brand articulation through interaction design (not just visuals)
- Performance tuning code for improved usability
- Visual creative direction
- Applied game theory (gamification and more…)
People
- Design literacy training for executives (framework for UX cost/benefit analysis plus knowing how to articulate your goals to “the creatives”)
- Mentoring UX leaders on organizational models, globalization, communication, hiring and board room presence
- Advanced interaction design training
- UI architect coaching
- Individual UX career path planning
Process
- Design Thinking adoption
- User Centered Design execution
- Rapid prototyping tools and methods
- Selecting appropriate usability and user research metrics and methods
- Quantifying coolness, fun and delight
- UI guideline and standards best practices
- Usability cost justification
Expert Witness
- Cases involving UX technology impact and value
- Patent cases
- Software service level agreements